Last Updated: 19th February, 2016
The term “Provided Information” shall mean information that you provide to Hertzian through the Services including, without limitation, information that you enter on a registration form (e.g., name, email address, phone number); a request for information; a request for access to the Services; a registration for an event; a forum or bulletin board; or an order form. The term “Technical Information” shall mean information that is automatically collected when you visit or use the Services including, without limitation, the type of browser you are using, the type of operating system you are using, the date/time of your visit, your IP address and navigational information (such as which pages you visit and if you experienced any errors). Technical Information also includes information collected through our mobile applications and experiences, such as your phone model, the duration and frequency of your usage sessions and information regarding application crashes (but not GPS information). Provided Information and Technical Information are collectively referred to as “Information.”
Cookies and Similar Technologies
How Hertzian Uses Your Information
Information may be provided in certain circumstances to third parties to carry out tasks on our behalf for the purpose of maintaining, operating, providing and improving the Services (e.g., billing, emailing, processing applications, CRM, support and data storage) with strict restrictions that prevent such Information from being used or shared except as directed by us. When third parties carry out tasks on our behalf, they are subject to agreements that oblige them to process such information only on our instructions, in compliance with Hertzian policies and with appropriate confidentiality and security measures. These companies are authorized to use your Information only as necessary to provide services to us. You hereby acknowledge and consent to such use by using the Services.
Processing or Transfer to Other Countries
Your Information may be processed by Hertzian or Service Providers in the country in which it was collected or entered (“Original Country”). Hertzian or Service Providers may also transfer your Information to countries other than the Original Country. Such other countries may have different data protection laws than the Original Country and you expressly agree to such processing and transfer.
Our Commitment to Security
Hertzian employs a variety of security technologies and procedures designed to help prevent unauthorized disclosure of, access to and use of Information that Hertzian collects or receives. However, Hertzian cannot guarantee the security of your Information. Our Data Security Policy can be found at http://www.playerxp.io/security/.
Access and Deletion
You can update or correct personal information (e.g., your email address) by accessing your account. You can also access, or delete, your information by reaching out to us at firstname.lastname@example.org We will respond to your request within 30 days. Please note that we have the right to reject deletion requests that are unduly burdensome or repetitive or that cannot be honoured in light of legal obligations or ongoing disputes, or where retention is necessary to enforce our agreements or protect our or another party’s rights, property, safety, or security.
How to Contact Us