What’s New – May 2020

Following on from last months introduction of our monthly update articles, this month’s article covers the introduction of a new major metric and the addition of the first set of customisation tools into the dashboard.

As we move towards the ‘new normal’, the team have continued to work hard pushing through new major new features and adding small quality of life improvements. As such, all of the features described in this article are now live within the Player XP dashboard.

Latest Product Updates

New Metric: Community Size

Previously, we have been focused on making sure it’s easy to understand how two metrics are impacted by changes in your games – sentiment and community activity (# of interactions). From today, we’re rolling out the introduction of a new third metric – # of community members reached (also known as Community Size).

What this means in practice is that alongside your interaction count metrics and charts, you’ll also see how many unique members of your community contributed to the discussion.

The introduction of this metric has already started to highlight some interesting insights for the team, particularly around the boom in community activity following the lockdowns taking place around the globe.

An example of the new Community Size metrics being introduced to our charts.

You’ll be able to see this new metric across the dashboard but we are always looking to improve the way in which you locate insights so if there is somewhere that doesn’t include the Community Size metrics that you believe will be valuable, please do let us know.

Saved Topics / Recent Searches

As mentioned in our blog article a few weeks ago, we’ve recently introduced the first set of our dashboard customisation features – the ability to save and hide specific topics. This is part of a major effort for us to help you tweak the way you use the dashboard to line up with your roles.

In future updates, we’ll be introducing new features like custom categories and the ability to control which categories are being included in your dashboards.

Quality of Life and Speed Improvements

As always, we have continued to make a number of small improvements – both in terms of quality of life and bug fixes. Some of the smaller, stand-out changes include:

  • We’ve introduced an “Official Thread” filter when viewing Online Community threads in the Interaction Explorer. By using this, you can filter your search to only see the threads put out by your team. Great for tracking reaction to announcements or dev diaries.
  • As well as searching through the Interaction Explorer by keyword, you can now also search by thread name as well. Similarly to the filter, this is great for locating key feedback to your shared content.
  • We’ve made a number of changes to our Topics system to improve the quality and relevancy of Topics being returned by the system.
  • We’ve also made a number of optimisations behind the scenes so you should see the dashboard react quicker when navigating through it.

Thank you for your continued support of Player XP and we hope you like the new changes. Keep an eye out at the bottom of the Community Hub page for our update next month. If you would like to see what we’re working on, you can check out our Public Roadmap.

New Features: Saving & Hiding Topics

As part of our efforts to enhance the way you use the Player XP dashboard, today we’re announcing the introduction of two brand new features that we hope will give you new ways to customise your Player XP experience. They are…

Continue reading

What’s New – April 2020

As a change to the way we communicate our product updates, our new “What’s New” article will run once a month recapping new features and changes made within the Player XP dashboard over the last 30 days. This month we see the rollout of a major sentiment update, new sharing features and lots of small usability improvements.

Continue reading

Sentiment Changes

From today (Wednesday, 8th April) onwards, you will see a change in how your sentiment scores are calculated across the Player XP dashboard. This is being driven by a number of changes we’ve put in place to help increase accuracy and provide greater visibility on the differences between certain scores. This will affect all ongoing data and all previously processed historic data.

Continue reading

Version 1.2.2 Release

We’re very pleased to announce that our latest update, v1.2.2, is now live and available in the dashboard. The main focus of this update has been primarily on tidying up and introducing a few quality of live improvements but we have introduced a couple of new major features…

Continue reading

Version 1.2.1 Is Now Live!

We are very pleased to announce that the latest version of Player XP, v1.2.1, has now gone live. We’ve added several great new features, and improved upon some existing ones.

Continue reading

Q2 2019 Release Watch

Welcome to the first Player XP Quarterly Market review. Through our audience analysis technology, we believe that Player XP can provide a unique perspective on the games industry and through this review, we can help give a new view on the industry’s latest releases and major titles. This first quarterly review will take the form of a blog article but going forward, we’ll be running this as a newsletter so look out for the Newsletter signup link at the bottom of this article.

Continue reading

Version 1.2 Live!

We’ve just finished putting the final touches into our 1.2 update to the Player XP dashboard. With this update, we believe you’ll have greater levels of flexibility with your player discussion data than ever before.

Continue reading

After one of the more controversial launches in recent history, how is Fallout 76 faring after it’s recent changes?

There’s no such thing as bad press. Despite Fallout 76‘s controversial launch, Bethesda Game Studios had a record 60M players on their games over the last 12 months. On the 9th June, Todd Howard gave a presentation at Bethesda’s E3 Press Conference. In this article we’re going to explore some of the claims he made during his presentation and in subsequent interviews.

Continue reading