Player XP has recently collaborated with Dovetail Games to provide them with insights from their community that helps them understand player needs and general opinion. Having access to this helps them understand where and how they can improve their games for players.
This case study takes you through how they have introduced Player XP to address major pain points within their business to better understand the sentiment of their community and what they are saying.
When all is going well for your game, it’s difficult to remind yourself to stop and look at the negative experiences players are having but it’s important to do so. If something is causing a negative player experience, leaving it unattended to can lead to it becoming a major issue in the future.
Millions of comments are being posted on message boards, social media, video content, and storefronts every day. Being able to track discussions towards your game has become an important requirement for anyone wanting to release and run a live game successfully.
Hertzian are very proud to release our new version of Player XP. Through the combination of natural language processing, machine learning and advanced data analytics, the new Player XP platform provides you with the most powerful way of monitoring, evaluating, and actioning player feedback from a wide range of online sources.
We know each team has their own requirements so we would love to walk you through our platform and answer any questions you may have.
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