How Blizzard Disappointed The Diablo Playerbase With Immortal

27th July 2022

The Diablo franchise has gained a large and loyal playerbase since the release of the first Diablo game over two decades ago in 1996. The latest game in the franchise, Diablo 4 was announced back in 2019 and has had its release date postponed until 2023. Blizzard has since released the free-to-play (F2P) action-RPG mobile game ‘Diablo Immortal’. 

The game is mobile-focused but is also in Early Access on PC already due to the game’s high-quality production. Despite the hype from the community for another successful Diablo game, this one largely disappointed a majority of the playerbase with the main issue being in-game microtransactions. This blog will analyse everything that went wrong with Diablo Immortal and why it has received such negative reactions from its community.

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Player XP Change Requests & User Feedback

22nd July 2022

In this article, we will update you on how clients and users can make change requests for the dashboard and provide us with feedback which we use to improve the platform and make updates that better your experience using Player XP. 

We are always looking to make improvements to our dashboard so we can provide you with more features and useful insights. We use your feedback to make updates to the dashboard that provide you with more features to analyse your data and allow you to customise the platform’s visualisation to suit your preferences. This is to ensure your studio is getting the most out of Player XP.

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What is Behind COD Warzone’s Negative Sentiment?

18th July 2022

Using Player XP, we could identify that Activision’s Call of Duty: Warzone currently has an all-time sentiment of -18. On the Player XP dashboard, we have gathered over 2.3 million interactions from various data sources that we monitor for the game. 

It is interesting to see that a game with such a large playerbase has a very negative sentiment, so we are bringing you this blog to give you insights into what is causing this negative sentiment and the pain points that Activision’s community are experiencing. We will also show you how you can use the feature-rich Player XP dashboard to get insights into any game.

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Listening to the voice of the player on a global scale!

13th April 2022

Translation Beta Release

After months of preparation, we can release the new Player XP in-house Translation Engine. For its initial release, this tool will only be available in Beta Early Access. The Translation Engine is trained using games specific terminology so it can provide you with more insight into how your game is being perceived by your players and communities around the world.

This article takes you through the benefits of this tool and how you can view all of your global data in one place on the Player XP dashboard.

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Game Developers Conference (GDC) 2022 – Talking Points

4th April 2022

We conclude another successful year of GDC with this year’s conference hosted at the Moscone Center in San Francisco. The 5 days were full of insightful talks and exhibitions that benefitted the game developers in attendance. 

This year’s GDC was the first time since 2019 that the conference has been fully held in person. There were over 12,000 in-person attendees with GDC passes, plus 5,000 virtual attendees. This generated a lot of positive talk from devs able to attend GDC 2022 in person.

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How Player XP Helped Dovetail Games Understand The Scale of Conversation Across Their Community

17th January 2022

Player XP has recently collaborated with Dovetail Games to provide them with insights from their community that helps them understand player needs and general opinion. Having access to this helps them understand where and how they can improve their games for players.

This case study takes you through how they have introduced Player XP to address major pain points within their business to better understand the sentiment of their community and what they are saying.

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Welcome to the new Player XP!

6th September 2018

Hertzian is very proud to release our new version of Player XP. Through the combination of natural language processing, machine learning, and advanced data analytics, the new Player XP platform provides you with the most powerful way of monitoring, evaluating, and actioning player feedback from a wide range of online sources.

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