Online Community Aggregation & Analysis
Player XP makes it easy to monitor and evaluate your community posts & comments. We transform the unstructured text into a form that allows for deep analysis and tracking across all of your teams.
INCREASED VISIBILITY
Player XP harnesses the power of Machine Learning to monitor and analyse player feedback from across the web. We bring all of your community posts and comments into one feature-rich dashboard.
Not only do we monitor your social channels, message boards and user reviews 24/7, but we also help you eliminate the noise to identify the subjects that matter the most to your community.
With Player XP, you can increase your community visibility whilst also ensuring your reporting quality remains extremely high.
SAVE TIME & IDENTIFY THE MOST IMPACTFUL FEEDBACK
Dive straight into your data and use our visualisation and analysis features to find the subjects that are being discussed the most in your community.
We pride ourselves on giving you the ability to view the top-level overview of your community, but also providing our users the ability to drill down through the data to a more granular level.
Player XP’s Dynamic Reporting and Interaction Explorer gives you the ability to produce weekly sentiment reports without having to read through and log every post across your community channels.
UNIFY YOUR REPORTING
By introducing Player XP’s industry-focused sentiment analysis to your team, you also benefit from a standardised reporting metric. This allows you to measure player satisfaction easily and see the impact of changes over time, consistently across your titles.
Player XP’s world-class sentiment system is trained on millions of pieces of games feedback. This allows for a deep understanding of the way players talk when they talk about games online.
If you are managing multiple titles at one time, Player XP makes it extremely easy to introduce a standard method of reporting. You can conduct direct comparisons between yours and your rivals titles.
IMPROVE YOUR CULTURE
Remove the chance of a single negative response impacting the way your team view your game. Player XP gives them a way to track player satisfaction across your titles in a fair, and accurate manner.
You can combine Player XP’s easy to use dashboard and its wide coverage of your community channels to provide your team with more insight. Player XP can provide you with a fair way of understanding the health of your game beyond sales activity and in-game telemetry.
Remove the risk of your team focusing too heavily on a single channel and ensure everyone understands the actual pain points of your players.