The Community Intelligence Platform

Gain a complete view of your online communities, react quicker and make decisions based on all of your player feedback from message boards, user reviews & social data - all in a fully interactive dashboard.

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Online Community Aggregation & Analysis

Player XP makes it easy to monitor & evaluate your community posts & comments, transforming the unstructured text into a form that allows for deep analysis and tracking across all of your teams.

INCREASED VISIBILITY

Player XP harnesses the power of Machine Learning to monitor and analyse player feedback from across the web, bringing all of your community posts & comments into one feature-rich dashboard.

Not only do we monitor your social channels, message boards & user reviews 24/7 but we also help you eliminate the noise to identify the subjects that matter the most to your community.

With Player XP, you can increase your community visibility whilst also ensuring your reporting quality remains extremely high.

UNIFY YOUR REPORTING

By introducing Player XP’s industry-focused sentiment analysis to your team, you also benefit from a standardised reporting metric that allows you to measure player satisfaction easily and see the impact of changes over time consistently across your titles.

Player XP’s world-class sentiment system is trained on tens of millions of pieces of games feedback, allowing for a deep understanding of the way players talk when they talk about games online.

If you are managing multiple titles at one time, Player XP makes it extremely easy to introduce a standard method of reporting and allows for direct comparisons between yours and your rivals titles.

Interaction Explorer

IMPROVE YOUR CULTURE

Remove the chance of a single negative response impacting the way your team view your game by giving them a way to track player satisfaction across your titles in a fair, complete and accurate manner.

By combining Player XP’s easy to use dashboard and its wide coverage of your community channels, Player XP can provide your team with a fair way of understanding the health of your game beyond sales activity and in-game telemetry.

Remove the risk of your team focusing too heavily on a single channel and ensure everyone understands the actual pain points of your players.

Omni-Channel Monitoring

Works with a varied range of sources.

Additional data sources available upon request including Official Forums.

Reaction Coverage

All stages of your games life cycle from research to post launch bug fixes and ongoing updates can be monitored by Player XP.

PRE-RELEASE / PRODUCTION

  • Marketing Impact
  • Community Building
  • Feature Anticipation
  • Alpha/Beta Release

BETA / LAUNCH

  • Game Modes
  • Design & Mechanics
  • Campaigns & Objectives
  • Art Style & Graphics
  • Bugs & Issues
  • Multiplayer
  • Online Infrastructure
  • Developer Reaction
  • Genre & Franchise Comparison

POST LAUNCH / LIVE

  • Community Engagement
  • Player Support
  • Update Reception
  • Monetization
  • Content Releases

Features

Monitor Any Channel

Compare different channels against each other to see if certain communities or platforms are having unique issues.

Real-Time Dashboard

All of your games presented inside a single live dashboard, built to allow for deep dives and quick review.

Built For Games

Understands the structure in which players leave feedback including games specific language.

Standalone

Get going immediately with no need for any integration into your games. No unique code necessary.

Fully Customisable

Track feedback for Levels, Characters & Game Modes. Tailor the visualization to your teams needs.

Easy To Use

Player XP's friendly user interface means you don't have to be a data analyst to be able to use our platform.