Founded in 2015, we are an national award winning AI and product company that focuses on the analysis of free-text across a wide range of customer channels. Based in Cornwall, England, we create platforms using the latest Machine Learning technology and Cloud infrastructure that provides never seen before customer insights for organisations around the world.
With an experienced, tight-knit team, our sole-focus on analysing customer feedback has seen us become a well-known service inside the games industry. With a global community of clients, our product and services are helping transform the way businesses view their customers.
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Christopher Weavill is an accomplished entrepreneur with over a decade of experience in the gaming and technology sectors. Under his leadership, Hertzian has grown into an award-winning startup, and PlayerXP has become a trusted partner for global gaming companies. As a speaker, Christopher shares valuable insights on leveraging AI and emerging technologies to enhance business performance and decision-making, while exploring the broader transformative potential of these innovations.
Andrew Husband is the Co-founder of Hertzian, the creators of PlayerXP and has over a decade of experience serving as its Chief Technology Officer. Andy is responsible for overseeing all technical activity at Hertzian with a focus on developer operations and data architecture, with a speciality in Machine Learning and AI used to power PlayerXP. Andy aims to help PlayerXP grow as a global service to help connect communities with the studios and publishers, automate monitoring and reporting, and maintain a healthy and engaged community of players.
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Hertzian, a pioneering artificial intelligence (AI) company based in Cornwall, is thrilled to announce it has won the prestigious Interceltic Business Award. This recognition was presented at the Interceltic Business Forum on August 4th in Lorient, France, as part of the Interceltic Startup Challenge 2025.
Par une chaude matinée d’été, au cœur de la Bretagne, le Interceltic Business Forum 2025 a accueilli des entrepreneurs, décideurs, innovateurs et investisseurs venus de tout le monde celtique pour une journée vibrante d’idées, de réseautage et de connexions culturelles.
Hertzian is well-known for its innovative platform “PlayerXP”, which uses AI to collect and organise community feedback for video game developers. This platform provides developers with valuable insights into their player base. Looking ahead, Hertzian is preparing to launch "CustomerXP," a new platform designed to serve larger businesses in a similar capacity.
What do game studios, hospitals, and universities have in common? They all need to listen better to the people they serve. That’s where PlayerXP comes in — a platform built by Hertzian, based in Cornwall, that helps organisations understand how users really feel. At the heart of this mission is Christopher Weavill, who started the company with a vision of empowered teams, impactful products, and a more human way to build.
Among the winners was Player XP, recognised in the AI in Gaming category for its innovative use of AI to enhance player experiences. The company, which develops technology solutions to improve community management and game development, was praised for its work on For the King 2 and partnerships with major gaming firms.
PlayerXP is helping companies make smarter product decisions by analysing real community feedback. As part of the Interceltic Startup Challenge 2025, Hertzian was chosen to represent Cornwall at the Interceltic Business Forum in Lorient on August 4th.
PlayerXP is an innovative AI-driven platform that empowers game developers by analysing player feedback and providing real-time insights. By providing live feedback, PlayerXP enables studios to make data-driven decisions that enhance player satisfaction and drive success in a rapidly evolving gaming landscape. From indie developers to AAA studios, PlayerXP is revolutionising the way games are built, launched, and maintained.
